In this article:
Problem
When attempting to connect a rule to Microsoft Teams, you get the following error message is received in the Rule:
"EXECUTING ERROR This Rule is failing to execute correctly. Please review the error message below to fix the settings or remove the Rule.
Last Execution: [date] Message: Max re-tries reached. fetcherror: invalid json response body at [URL] reason: unexpected token s in json at position 0
If you need assistance please Submit a Support Request"
Solution
- Make sure the Microsoft Teams app is completely installed.
- Make sure the rule's action is set to Microsoft Teams, not Send Web Request to.
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