Score smoothing is visible when viewing your score history. Turn on or off the "smoothing" toggle to flatten the line of your historical score showing greater consistency in the score progression over time.
Score smoothing gives customers a 7-day trailing average score on the History Trends. They can now turn on or off the toggle to see the trailing average score or exact score on the History tab of their scorecards. By default, the toggle is enabled for Score Smoothing.
With the score smoothing toggle turned off
With the score smoothing toggle turned on