Send Questionnaire Option is Disabled

Question

Why is the "Send Questionnaire" option disabled, even though I have available credits?

Answer

To enable the "Send Questionnaire" option, ensure that:

1. You've selected a questionnaire template (checked the corresponding radio button).
2. You've entered a valid email address or the valid scorecard/organization domain.

Once these conditions are met, the "Send Questionnaire" option should be enabled, and you can proceed.

On filling up the required fields, the 'Send Questionnaire' will be enabled.