This article is for anyone getting started with Titan AI, including vendor risk managers, assessors, and vendors responding to assessment or remediation requests. It applies whether your organization uses Titan Assess, Titan Secure, or both.
What Titan AI does
Titan AI is SecurityScorecard's third-party risk management (TPRM) platform. It helps you manage vendor risk end to end: assess vendors against your requirements, monitor them continuously for emerging issues, and drive remediation when something needs attention.
Titan AI consists of two products: Titan Assess and Titan Secure. Most organizations use both, but each is available on its own, so you may see only one of them in your navigation menu depending on what your organization has purchased.
Titan Assess
Titan Assess is a compliance-focused approach to vendor risk: send questionnaires to evaluate a vendor's security posture, prioritize vendors that need the most attention, and track remediation over time. Use it when you need to formally evaluate a vendor, whether that's onboarding a new vendor, running an annual reassessment, or responding to a customer's own assessment request.
- Send standardized or custom questionnaires to evaluate a vendor's security posture.
- Shorten questionnaires by making questions conditional on earlier answers, so vendors only see what's relevant to them.
- Complete an assessment on a vendor's behalf using their existing audit reports, so you're not blocked waiting on their availability.
- Match the depth of an assessment to a vendor's risk tier, so low-risk vendors aren't sent a full enterprise-grade questionnaire.
- Send a batch assessment to a group of vendors at once and track status across the group.
Once a vendor responds, Titan Assess helps you get a faster first pass on their answers: run AI-assisted analysis on a submitted questionnaire, auto-fill answers from evidence a vendor has already uploaded, and route individual questions to the teammate best equipped to review them, such as legal or security. From there, you can identify your highest-risk vendors so remediation effort goes where it matters most, and track findings and vendor responses over time.
See How vendor assessment works in Titan Assess to learn more.
Titan Secure
Titan Secure is a threat-informed approach to vendor risk, built on real-world threat intelligence: get continuous visibility into vulnerabilities and misconfigurations across your vendors, and work directly with vendors to remediate findings. At its core is Titan Continuous Monitoring, which continuously identifies and surfaces security events that may affect your vendors instead of waiting for a periodic assessment. Titan Secure includes:
- Event triage and tracking: assess relevance, track status, and manage how you handle events.
- Vendor communication: send questionnaires to vendors and review their responses in one place.
- Integrated risk context: connects threat activity to your vendor inventory and existing risk data.
Titan Secure also gives you 4th-party visibility: you can see the vendors your vendors depend on, understand the evidence behind those relationships, and identify concentration risk before a single upstream provider's incident affects several of your vendors at once.
See How monitoring and remediation works in Titan Secure to learn more.
How Titan Assess and Titan Secure work together
Titan Assess evaluates a vendor at a point in time, through the questionnaires and evidence you collect. Titan Secure monitors vendors continuously and surfaces findings as they emerge. Many organizations use both together: Assess to establish a vendor's baseline posture, and Secure to watch for changes after that.
Who uses Titan AI
- Vendor risk managers and assessors: build and send assessments, monitor vendor risk across your portfolio, prioritize findings, and manage remediation requests.
- Vendors: respond to assessments and remediation requests from the organizations that work with you.
Where to start
If you're new to Titan AI, start by signing in. The options available in your navigation menu depend on which plan(s) your organization has purchased.