The SecurityScorecard integration for ServiceNow Vulnerability Response (VR) enables you to import external vulnerability findings from SecurityScorecard directly into your ServiceNow instance. Findings are transformed into Vulnerable Items (VITs) within ServiceNow, allowing your teams to manage external risk using existing remediation workflows.
This integration is designed for organizations that use ServiceNow as their system of record for vulnerability management and want to incorporate continuously updated, outside-in security intelligence into that process.
What the integration does
The integration connects to the SecurityScorecard API and retrieves vulnerability findings for monitored domains and companies. These findings are automatically synchronized into ServiceNow Vulnerability Response as Vulnerable Items.
Data flows in one direction, from SecurityScorecard to ServiceNow. Changes you make to Vulnerable Items in ServiceNow are not sent back to SecurityScorecard.
Key capabilities include:
- Automated synchronization of SecurityScorecard vulnerability findings
- Configurable filtering by domain, severity level (Critical, High, Medium, Low), and issue type
- Creation and updating of Vulnerable Items (VITs) in ServiceNow
- Mapping of additional attributes to support triage and prioritization
- Automated association with ServiceNow CMDB records
- Secure credential storage and OAuth2-based authentication
- Deduplication based on unique SecurityScorecard identifiers, so existing findings are updated instead of duplicated
You can run synchronization on demand or schedule it to run daily or weekly, so ServiceNow reflects the latest vulnerability data from SecurityScorecard.
Why use this integration
Security teams need consistent processes to identify, prioritize, and remediate risk. Integrating SecurityScorecard with ServiceNow streamlines incorporating external vulnerability findings into existing response workflows.
Centralize external and internal risk
Security teams often manage vulnerability data across multiple tools. This integration consolidates externally observed findings within ServiceNow, enabling unified visibility and consistent remediation workflows.
Improve prioritization
By importing severity and issue context from SecurityScorecard, teams can prioritize remediation based on externally observable exposure and risk.
Reduce manual effort
Without automation, teams may rely on manual exports, spreadsheets, or ad hoc processes to transfer vulnerability data between platforms. Automated synchronization reduces operational overhead and improves data consistency.
Accelerate remediation
Bringing continuously updated external intelligence into ServiceNow lets teams triage and assign remediation tasks faster, shortening response times.
Compatibility
The integration supports the following ServiceNow versions:
- Xanadu
- Yokohama
- Zurich
Set up the integration
You can set up the integration yourself. For step-by-step instructions, see Connect ServiceNow Vulnerability Response (VR) with SecurityScorecard Connectors. The guide covers connecting SecurityScorecard, installing and configuring the ServiceNow application, scheduling synchronization, and troubleshooting.
You also need to install the SecurityScorecard application from the ServiceNow Store. For the application listing and its documentation, see SecurityScorecard for Vulnerability Response.