The SecurityScorecard integration for ServiceNow Vulnerability Response (VR) enables you to import external vulnerability findings from SecurityScorecard directly into your ServiceNow instance. Findings are transformed into Vulnerable Items (VITs) within ServiceNow, allowing your teams to manage external risk using existing remediation workflows.
This integration is designed for organizations that use ServiceNow as their system of record for vulnerability management and want to incorporate continuously updated, outside-in security intelligence into that process.
What the integration does
The integration connects to the SecurityScorecard API and retrieves vulnerability findings for monitored domains and companies. These findings are automatically synchronized into ServiceNow Vulnerability Response as Vulnerable Items.
Key capabilities include:
- Automated synchronization of SecurityScorecard vulnerability findings
- Configurable filtering by domain, severity level (Critical, High, Medium, Low), and issue type
- Creation of Vulnerable Items (VITs) in ServiceNow
- Mapping of additional attributes to support triage and prioritization
- Automated association with ServiceNow CMDB records
- Secure credential storage and OAuth2-based authentication
Integration runs can be scheduled to ensure ServiceNow reflects the latest vulnerability data from SecurityScorecard.
Why use this integration
Security teams need consistent processes for identifying, prioritizing, and remediating risk. Integrating SecurityScorecard with ServiceNow streamlines the incorporation of external vulnerability findings into existing response workflows.
Centralize external and internal risk
Security teams often manage vulnerability data across multiple tools. This integration consolidates externally observed findings within ServiceNow, enabling unified visibility and consistent remediation workflows.
Improve prioritization
By importing severity and issue context from SecurityScorecard, teams can prioritize remediation based on externally observable exposure and risk.
Reduce manual effort
Without automation, teams may rely on manual exports, spreadsheets, or ad hoc processes to transfer vulnerability data between platforms. Automated synchronization reduces operational overhead and improves data consistency.
Accelerate remediation
Bringing continuously updated external intelligence into ServiceNow allows teams to triage and assign remediation tasks more quickly, shortening response times.
Compatibility
The integration supports the following ServiceNow versions:
- Xanadu
- Yokohama
- Zurich
Set up the integration
Before you get started, make sure you have the following SecurityScorecard authentication credentials:
- Client ID
- Client Secret
- Base URL
You also need information on which domains to pull from SecurityScorecard.
For detailed installation, configuration, and setup instructions, refer to the official implementation guide on the ServiceNow page: SecurityScorecard for Vulnerability Response
The setup guide is the source of truth for configuration steps and technical requirements.