The Triaging vendor issues widget is on the ROI dashboard (MAX > Customer portal > ROI tab).
This widget is a funnel showing how MAX narrows down the raw volume of vendor findings over the selected period, in three stages:
- Detected: every finding identified by continuous automated scanning across the managed vendor portfolio (all severities).
- Prioritized: findings an analyst has reviewed and triaged, regardless of outcome.
- Validated & Escalated: triaged findings an analyst has escalated to the customer as real, duplicate- and attribution-error-free issues.
The gap between "Detected" and "Validated & Escalated" is the noise MAX's analysts absorb before anything reaches the customer. Each stage also shows which vendor tiers contribute to it. Silver-tier vendors are monitoring-only and drop out after the Detected stage.