In this article:
To help with your phishing and spam mitigation efforts, see the following table of email aliases that SecurityScorecard uses, so that you know which addresses to allow for incoming messages from us.
If you receive an email from the securityscorecard.io domain that is not listed, notify our Support team to determine if it is legitimate.
Note: You may also see emails originating from the IP address 198.2.178.168. These are automatic communications from our platforms. This address may change in the future, and we will update this article accordingly. But if you see emails originating from a different IP address, notify our Support team.
| Email alias | Communication about |
| accounts@securityscorecard.io | Welcoming and invitation to access our platforms |
| assessment_request@securityscorecard.io | Confirmation that someone received your questionnaire through Atlas |
| confirmation_request@securityscorecard.io | Confirmation that someone sent a questionnaire to you through Atlas |
| digest@securityscorecard.io | Ratings platform notifications Blog subscriptions |
| events@securityscorecard.io | SecurityScorecard events |
| info@securityscorecard.io | Partnership- and sales-related topics |
| mktgops@securityscorecard.io |
Welcoming, if you are a free user Response to an instant Scorecard request Surveys General topics |
| newsletters@securityscorecard.io | Newsletters |
| no-reply@securityscorecard.io | Password reset and confirmationNote: The correct alias includes a hyphen (-). We do not use a noreply@ alias. |
| product-emails@securityscorecard.io |
Confirmation that that your SecurityScorecard platform invitation email has been sent Notification that someone has attempted to contact your organization through the platform if you are an active user Notification that someone in your organization has made a change to your company profile |
| resources@securityscorecard.io | Information provided to you if you have been in contact with our Sales or Marketing teams |
| support@securityscorecard.io | Support-related topics such as requests for help, issue resolution, and Digital Footprint changes |