FAQ
- Findings arrive back on the scorecard after resolving via 'Fixed'
- Guest access after 2FA setup
- Why IPs (not currently attributed to the digital footprint) get listed under Observations of Findings?
- Why do new findings not automatically get added under "Action Plan"?
- New users are not automatically SAML redirected
- SecurityScorecard Support login access to your Organization
- Azure Integration - How many subscriptions can be monitored under a User Account?
- Portfolio and Scorecard data will not update in a custom report from the Reporting Center
- The 'Findings on Open Ports' count from Summary Report
- Subdomain not found in Digital Footprint
- Cannot use integration configured by another user
- SecurityScorecard Security Ratings Chrome Extension interferes with web application
- Can 2 teams hold ownership of the same portfolio?
- Attribution Log does not return data for Custom Scorecard
- Finding marked Resolved but still showing under Open findings
- What are the egress regions for SecurityScorecard scanners?
- How and why Website Copyright is Not Current (website_copyright_expired) is an issue
- Infection Date
- Findings on a subdomain which is not present in the Digital Footprint
- When downloading csv reports unexpected data is displayed in a Excel
- Daily Digest email notifications appear different for other users
- How to configure SAML SSO in SecurityScorecard Platform
- How is Reduced User-Agent String addressed?
- Rule alerts received on a scorecard that is not followed
- Why is a new zero day vulnerability set to informational with no impact?
- SAML metadata URL certificate expiration for February 19th 2024
- Where can I find the Portfolio ID?
- What does status 'Inactive' mean next to a scorecard shown in a portfolio?
- Invalid SAML response, Invalid signature
- Can I request a rescan of my Scorecard?