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FAQ

  • Why does a ‘Medium-Severity’ CVSS finding have a lower score impact then ‘Low-Severity’ CVSS findings?
  • Findings still shown on already rotated IPs
  • Can a Questionnaire be deleted?
  • How do I change my Scorecard Logo?
  • Understanding the meaning of 'Status' in the Compliance CSV export.
  • Why the number of Third Parties in Vendor Detection (AVD) is lower than expected?
  • What are the Public scorecard tags available in SecurityScorecard Platform?
  • Multiple domains are attributed to my company but the WHOIS information is a 3rd party
  • Changing language for Questionnaire Module
  • Why Findings Remain After Asset Removal on Scorecard?
  • Comparison Tool - Exposed Services
  • Rapid Score Refresh (RSR): Custom Scorecard Scoring vs. Source Scorecard Scoring
  • Send Questionnaire Option is Disabled
  • Custom and Parent scorecards discrepancies between findings and digital footprint
  • Is there a count of findings resolved using the remediation process?
  • Email not received when resolving a finding by selecting 'Fixed'
  • Certificate Is Self-Signed
  • How to Activate and Claim a Scorecard in SecurityScorecard
  • How to Request SOC 2 or Other Compliance Reports for SecurityScorecard
  • How to fix multiple misattribution against multiple apex domains?
  • Ability to remove a scorecard from the Ratings Platform
  • Understanding Custom Scorecard Licensing in SecurityScorecard
  • How to remove a scorecard from Board summary reports
  • Update Python version for a Function App in Azure Sentinel integration
  • How do I delete my user account?
  • How do I contact my Scorecard Administrator
  • Some evidences are visible to Admin only
  • Cancel 14-day free trial subscription
  • ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing SecurityScorecard Platform
  • Questionnaire bulk export limit
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