Issue
When attempting to create a new custom scorecard with a long description name, the process fails and display following error messages:
“ Custom Scorecard could not be created. Please try again.”
"We apologize for the inconvenience. We are aware of this issue and are looking into it with high urgency.”
How to Replicate
In the Chrome -> Dev Tools -> Network -> Response tab -> Error code will appear with 400 Bad Request
{
"error": {
"statusCode": 400,
"message": "description is too long. description can be no more than 200 characters"
}
}
Cause
This error occurs when the custom scorecard description exceeds the 200-character limit.
Solution
Ensure that the provided description in the field is limited to 200 characters or fewer, then try creating it again. This should fix the issue.