Custom Scorecard Fails to Save if Description exceeds Length Limit

Issue

When attempting to create a new custom scorecard with a long description name, the process fails and display a generic error message: 
“ Custom Scorecard could not be created. Please try again.”
"We apologize for the inconvenience. We are aware of this issue and are looking into it with high urgency.”
 

{
   "error": {
       "statusCode": 400,
       "message": "description is too long. description can be no more than 200 characters"
   }
}

In the Chrome -> Dev Tools -> Network -> Response tab -> Error code as above will appear with 400 Bad Request



Cause

This error occurs when the custom scorecard description exceeds the 200-character limit.

Solution

Ensure that the provided description in the field is limited to 200 characters or fewer, then try creating it again. This should fix the issue.