Question
Why am I seeing a notification about a third-party breach incident, but the specific breach data is not yet visible on the scorecard platform ?
Answer
This behavior occurs due to a natural processing gap between our immediate alert system and our data pipeline.
Immediate Alerts: The breach details system notifies users immediately when a third-party breach incident is detected to ensure you have the earliest possible warning.
Scoring & Processing Window: While the notification is instantaneous, the actual event data must be processed, scored, and integrated into the platform's data pipeline.
FAQ
Q: Is the notification incorrect if I cannot find the breach on the scorecard?
No. The notification is generated when the breach is detected. The scorecard update occurs later as part of the standard processing and scoring workflow.
Q: Does the delay affect scoring accuracy?
No. The delay only affects when the event becomes visible in the platform. The breach will be scored and displayed once processing is complete.
Q: How can I verify the breach while waiting for it to appear?
You can review the details included in the breach notification. Additional evidence and scoring information will become available once the event has been fully processed and published to the platform.