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Knowledge Base

FAQ, Solutions

FAQ

  • Why does a ‘Medium-Severity’ CVSS finding have a lower score impact then ‘Low-Severity’ CVSS findings?
  • Findings still shown on already rotated IPs
  • Can a Questionnaire be deleted?
  • How do I change my Scorecard Logo?
  • Understanding the meaning of 'Status' in the Compliance CSV export.
  • Why the number of Third Parties in Vendor Detection (AVD) is lower than expected?
See all 116 articles

Solutions

  • "This IP address is no longer attributed to this scorecard" message on Custom Scorecards
  • API endpoint active-issues returns 500 error
  • Alerts not shown on platform for the Users/Teammate added in rule.
  • An error occurs when submitting a new request via the SecurityScorecard Support Contact Form
  • Welcome to the NEW SecurityScorecard Customer Portal!
  • Bug Bounty Inquiry Contact Guide
See all 35 articles
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