FAQ
- Check SecurityScorecard system status
- Guest access after 2FA setup
- How can the Scorecard domain ("My Scorecard") be changed?
- What error code is generated by SSC API if making a call against a Scorecard that does not exist?
- What does wildcard (*) next to a domain represent in the Digital Footprint?
- Why IPs not attributed to the digital footprint appear under observations
- New users are not automatically SAML redirected
- Mobile based findings in the scorecard
- "Claimed" vs "Attributed" status in Digital Footprint
- Sending a questionnaire to your Team
- Upload a Questionnaire in Excel Format
- Automating Questionnaires
- Portfolio and Scorecard data will not update in a custom report from the Reporting Center
- The 'Findings on Open Ports' count from Summary Report
- Subdomain not found in Digital Footprint
- Non-Disclosure Agreement (NDA) Workflow
- Resources to allowlist for navigation issues within the SecurityScorecard platform
- How to Implement SPF on Your Domain
- FAQ: Mobile
- Invalid SAML response, Invalid signature
- Why we require HTTPS for all sites
- Potential Vulnerability Detected
- 1-point score change did not trigger rule
- Digital Footprint displays no issues despite issues present in subdomain
- The Portfolio Trends report shows a different average score than the Portfolio Overview tab
- Why do I have the IP address 1.1.1.1 in my Digital Footprint?
- ‘User not found’ error appears when you test the SAML login
- Why did SecurityScorecard not find a CVE issue for my software or service?
- Are information leak findings resolved if the leak source is seized by the FBI?
- Why is there no grade E in Scorecards?